Type Alpha LLC DBA Relentless Excellence

Effective Date: August 1, 2024

1. Introduction

Welcome to Type Alpha LLC, doing business as Relentless Excellence ("Relentless Excellence," "we," "us," or "our"). This document outlines our Privacy Policy and Terms & Conditions, which govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

2. Privacy Policy

2.1 Information We Collect

We collect various types of information to provide and improve our services, including:

- Personal Information: Such as your name, email address, phone number, and payment details, which you provide when you create an account, make a purchase, or contact us.

- Usage Data: Information on how you access and use our services, including your IP address, browser type, and pages visited.

- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and preferences.

2.2 How We Use Your Information

We use the collected information to:

- Provide, maintain, and improve our services.

- Process transactions and send you related information.

- Respond to customer support requests and inquiries.

- Communicate with you about updates, offers, and promotions.

- Monitor and analyze usage and trends to enhance user experience.

2.3 Sharing Your Information

We may share your information with:

- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or providing customer service.

- Legal Requirements: When required by law or to protect our rights, property, or safety.

- Business Transfers: In connection with any merger, acquisition, or sale of assets.

2.4 Your Choices

You can:

- Opt-out of marketing communications by following the unsubscribe instructions in those emails.

- Access, correct, or delete your personal information by contacting us at [email protected].

2.5 Data Security

We implement reasonable security measures to protect your information but cannot guarantee absolute security.

2.6 Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

3. Terms & Conditions

3.1 Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms & Conditions. Prohibited activities include, but are not limited to:

- Engaging in any activity that disrupts or interferes with our services or servers.

- Using our services for fraudulent or illegal activities.

- Attempting to gain unauthorized access to our systems or networks.

3.2 Intellectual Property

All content and materials provided by Relentless Excellence, including trademarks, logos, and proprietary information, are the property of Type Alpha LLC and are protected by intellectual property laws. You may not use, reproduce, or distribute any of these materials without our express written permission.

3.3 User Accounts

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

3.4 Limitation of Liability

To the maximum extent permitted by law, Relentless Excellence and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use them. Our total liability is limited to the amount you paid for the service in question.

3.5 Indemnification

You agree to indemnify, defend, and hold harmless Relentless Excellence and its affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of our services or violation of these Terms & Conditions.

3.6 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of [Your State], without regard to its conflict of law principles.

3.7 Dispute Resolution

Any disputes arising under or related to these Terms & Conditions shall be resolved through binding arbitration in [Your City], [Your State], in accordance with the rules of the American Arbitration Association.

3.8 Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes your acceptance of the revised terms.

4. Contact Us

If you have any questions or concerns about our Privacy Policy or Terms & Conditions, please contact us at:

Email: [email protected]

Thank you for choosing Relentless Excellence. We appreciate your business and look forward to serving you.